Depositing funds from an external platform to Dex-Trade consists of three steps:
1. Withdrawing funds from the external platform
2. Blockchain network confirmation.
3. Depositing funds to Dex-Trade.
Even if your transaction is marked as “completed” or “successful” on the platform you're withdrawing your crypto from, means that the transaction was successfully broadcast to the blockchain network. But still, it may take some time to be fully confirmed and credited to the platform you’re withdrawing your crypto to. Each blockchain has a different amount of required network confirmations.
Still, having any difficulties? Contact our Customer Support team anytime.
